Finest SMS Alternative for Twilio Zipwhip

In October 2021, Twilio introduced that it will likely be sunsetting the Zipwhip model and its SMS platform and, if nothing is completed, all textual content historical past, performance, and contacts could be completely misplaced and erased. And since Zipwhip is now not accepting new clients, their 30,000 estimated clients who rely on the platform—and maybe your workforce—will likely be in a dilemma in late 2022.

With Twilio shutting down textual content messaging providers, small and medium-sized enterprises will wish to flip to reliable, turnkey enterprise textual content messaging suppliers. 

Like Twilio, you possibly can ship enterprise textual content messages – and extra – with NextivaONE, the brand new enterprise software program from Nextiva. NextivaONE empowers you to ship enterprise textual content messages out of your PC, laptop computer, pill, or cellphone—no matter gadget you’re utilizing on the time. So, as a substitute of counting on solely a smartphone app, now you can ship enterprise textual content messages proper out of your laptop with ease. 

And once you’re prepared to maneuver past voice and textual content messaging, Nextiva’s acquired you coated.

Twilio is shutting down Zipwhip textual content messaging. Preserve communication flowing with NextivaONE.

With NextivaONE, your organization has entry to a wide range of messaging options that make it tremendous straightforward to succeed in out and have interaction with clients. NextivaONE consists of customizable SMS, electronic mail surveys, good automated workflows, clever reporting, and extra – all from one user-friendly platform. And that’s just the start!

NextivaONE helps consolidate all workforce and buyer communications right into a single platform to streamline info sharing, workforce collaboration, and communication so your organization has an entire report of buyer interactions.

Why NextivaONE is greater than a cheap textual content messaging service various to Zipwhip…

• Use one platform to speak with clients utilizing their most well-liked methodology, together with cellphone, SMS, chat, and electronic mail.
• Enhance workforce effectivity and knowledge sharing with centralized doc sharing
• Ship surveys to clients mechanically after every interplay to assemble suggestions.
• Strengthen your ties with clients by sharing buyer conversations and notes throughout the group.
• Lower your expenses and cut back the variety of purposes wanted to get your work executed.
• Simplify duties with enterprise-grade workflow automation options

High 3 options for enterprise house owners to like about NextivaONE: 

1. Threaded Conversations

With the assistance of our Threaded Conversations performance, you can begin a dialog with a buyer and consider all of their interactions in a single spot. Voicemail transcripts, surveys, emails, texts, calls, texts, and notes out of your calls are all threaded collectively into a gentle movement.

Think about with the ability to discover your entire buyer contacts in a single place – no matter whether or not they name, textual content, electronic mail, or go away a voicemail for you. Companies can have a single dialog throughout all channels – no extra switching between electronic mail, Slack, Zoom, Asana, and different purposes to do your work.

With only one device, our new software program might help companies of any dimension enhance workforce productiveness and create outstanding, partaking buyer experiences. There will likely be no extra obstacles or product silos, simply the flexibility to complete your work swiftly.

2. Voicemail Transcriptions

Learn and reply to voicemails with the convenience of textual content messages. With Nextiva’s voicemail transcription, you don’t want to show off your music to learn that voicemail. It’s out there in textual content format proper contained in the threaded dialog. Reply instantly by textual content message with out skipping a beat or hopping off that different name you might be on.

3. Name Pop

Name pop is a software program performance that immediately shows caller info in your display screen when a caller calls in. Earlier than you even choose up the cellphone, you possibly can see who is asking and very important info from their profile, together with their most up-to-date sentiment rating.

Preserve communication flowing with NextivaONE

With NextivaONE, you’ve entry to the assets required to arrange an efficient contact administration system. It’s now solely a matter of saving what you are promoting contacts, taking thorough assembly notes within the buyer profile, and making cellphone calls.

Are you able to streamline your buyer data? Speak to one in all our consultants to get began right now.