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Tesla homeowners in want of repairs may need one thing to reluctantly rejoice. Talking at GM’s Investor Day 2022, GM President Mark Reuss may need stunned some when he revealed {that a} small variety of GM sellers have been doing repairs on hundreds of Teslas for over a yr. Since 2021, GM sellers throughout the nation have repaired 11,180 Teslas in complete.
The enterprise sees GM sellers providing repairs and repair to Tesla homeowners. Reuss stated that GM sellers have the technical and customer-service know-how from years of restore on Volts and a few of GM’s newer EV choices. “It’s a brand new enterprise, which is nice,” Reuss stated, chuckling a bit as he introduced the information.
This can be a huge deal for GM in addition to Tesla prospects. Not solely does it give GM an opportunity to look inside on the intervals of a rival automaker’s product and be taught from that, it additionally provides Tesla prospects simpler entry to service that’s generally onerous to seek out. Reuss identified within the presentation, greater than 90 % of People stay inside 10 miles of a GM dealership. Due to this, Tesla could also be on the offensive. Reuss says that Tesla is now investing thousands and thousands to construct extra of its Tesla restore amenities close to GM dealerships, possible in a transfer to attempt to hold its prospects going to Tesla amenities.
It’s additionally a win for Tesla prospects due to how crappy Tesla’s personal service will be. It’s been well-known for years that Tesla homeowners have encountered quite a few issues when making an attempt to get their automobiles repaired or serviced, usually ready months for elements or being charged exorbitantly for work. Going to a properly established seller community with the know-how to restore a car correctly ought to make Tesla homeowners very completely happy.
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