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SAP Concur vs CWT – 2022 Comparability

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There are a number of duties to execute, handle, and monitor when you’ve got workers touring, particularly internationally.

If you wish to design and handle a company journey program that works it’s important to associate a complete enterprise journey administration software program choice together with your company journey technique.  The toughest half is to search out the journey administration answer that most accurately fits you.

The journey administration firm (TMC) choices are many, and on this article, we’ll aid you consider core options, primary strengths, and consumer opinions of each SAP Concur answer and CWT, and we’ve included an alternative choice, TravelPerk, that’s properly price wanting into.

SAP Concur

SAP Concur is without doubt one of the oldest journey and expense administration software program firms at present. SAP Concur affords a whole suite of merchandise for company journey administration, expense monitoring, and invoicing.  The three core capabilities of this software program are:

  • Concur Expense automates expense reporting, approval, and budgeting processes.
  • Concur Bill affords visibility into journey spending and manages the account payable (AP) course of.
  • Concur Journey simplifies enterprise journey reserving with an intensive community of suppliers.

SAP Concur core differentiators and strengths

SAP concur primarily caters to medium and huge firms throughout completely different industries together with healthcare, manufacturing, retail, non-profits, and finance. There’s a vary of product options that distinguish SAP Concur, equivalent to:

  • Built-in journey and expense platform: combines enterprise journey and expense administration.
  • An built-in company journey system: consolidates journey information, permits workers to e book and alter reservations, and helps to fulfill the obligation of care obligations. The Integration with TripIt Professional helps companies with negotiated sorts of charges from suppliers with real-time alerts.
  • Automated expense administration: affords a big stock for each finances vary to switch spending insurance policies as per enterprise wants, and seize receipts on the go.
  • Superior finance auditing: makes use of synthetic intelligence (AI) and machine studying to uncover fraudulent actions, analyze fund misuse developments, and cross-check bills for quicker reimbursement.
  • All-in-one occasion administration: simplifies attendee registration, worker location monitoring, and occasion spending to keep away from overspending.
  • Automated AP administration: permits vendor spending management by means of knowledgeable selections with dashboards, and streamlines digital funds with expanded integrations.
  • Three-way match: the software analyzes and matches the acquisition order, receipt, and bill of each fee to determine discrepancies.
  • Consultative intelligence and analytics: achieve actionable insights and alerts with dashboards and reporting capabilities to create a single supply of fact for all stakeholders.
  • Fast integrations: connects information factors to content material from different enterprise purposes, together with Xero, NetSuite, and Quickbooks for a simple strategy to company journey administration.
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SAP Concur Consumer Evaluations Testimonials

What customers like about SAP Concur

“SAP Concur each instruments Expense and Journey do the job fairly properly. It manages the invoices very properly. You possibly can handle your bills, I’ve by no means come to an expense the place the class is not listed in SAP Concur, It additionally has a fairly first rate system in terms of SAP Journey. It manages all of your itineraries & journey bills fairly properly.” – Sikander A., SAP Concur evaluation from G2

“What I like finest about SAP Concur is that it’s consumer pleasant on the similar time it may possibly present us help in managing completely different enterprise journey and bills which may be very well timed in our occasions of pandemic. SAP Concur additionally lets us simplify all duties associated to journey administration, controlling prices, saving occasions and boosting productiveness.” – Princess Nouf O., SAP Concur evaluation from G2

What customers dislike about SAP Concur

“If you log into the SAP Concur system it nonetheless exhibits that this software program is kind of outdated in terms of design. I’m a designer so I take this into consideration quite a bit. Additionally, it is not so user-friendly. You need to do each apparent step by your self, nowadays techniques are fairly clever however this one is not.” – Sikander A., SAP Concur evaluation from G2

“What I dislike about SAP Concur is that their interface is a bit plain which is the rationale why it’s not standing out amongst its different competitor utility which is extra having the very best GUI.” – Princess Nouf O., SAP Concur evaluation from G2

General, SAP Concur customers just like the platform as soon as they turn into accustomed to it. It’s not an intuitive and easy-to-use answer however somewhat requires coaching and onboarding for the workforce.

CWT

CWT has been round for a few years and operates throughout greater than 150 international locations and caters to firms of all sizes. They provide CWT shoppers an API-based company journey and expense administration product that provides a easy flight reserving, lodge reservation, and journey planning expertise. 

They give attention to B2B4E, enterprise to enterprise for workers, and think about the worker or buyer expertise as key.

CWT core differentiators and strengths

  • Resort administration and reserving integration: affords a streamlined room reservation with lodge administration and reserving integration.
  • Stock: world distribution system affords a selection between greater than 800,000 properties worldwide.
  • Price range-friendly: options RoomIt with particular costs for budget-friendly journeys with out compromising on comfort and luxury.
  • Consultants: permits for help from consultants to make sure the proper journey preparations on the myCWT cellular app.
  • Reporting and visualization: highly effective capabilities to trace your journey bills with actionable insights for all of your journeys with its analytics and reporting software, AnalytIQs.
  • Worker-wellbeing, Local weather Impression, and Organizational Efficiency (ECO) framework:  align sustainability together with your journey wants.
  • Worldwide SOS: affords additional help to company vacationers from the LGBTQ+ neighborhood in partnership with Worldwide SOS.
  • Security and safety: devoted sources to assist vacationers to concentrate on pandemic-related journey information and different sudden emergencies. You possibly can simply find any worker in an accident and set off help efforts for his or her wellbeing.
  • Knowledge safety: a worldwide cybersecurity workforce that helps your workers navigate information threats and safety points to make sure data confidentiality, integrity, and availability.
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CWT Consumer Evaluations Testimonials

What customers like about CWT

“Handy journey reserving processes have been the primary factor. Responsive employees if needing to name to vary last-minute journey preparations.” – Tracey-Lee C., CWT evaluation from G2

“We now have at all times been completely satisfied to make the most of the reserving for company journey (lodge, transport, and flight) of this firm. The community may be very properly developed worldwide. The accounts are detailed and proper. We save a number of time.” – Florian G., CWT evaluation from G2

What customers dislike about CWT

“When calling to e book or change journey there was inconsistency within the degree of non-public service supplied. Some Journey Consultants have been extraordinarily useful and even knew me by title as they acknowledged my voice over the telephone; whereas others could possibly be a bit ‘quick’. – Tracey-Lee C., CWT evaluation from G2

“Not at all times present the very best worth in the marketplace for motels, flights, and many others. Service ranges are very completely different in international locations, poor in France, nonetheless good in Poland. They need to have saved requirements all over the place.”- Małgorzata N., CWT evaluation from G2

TravelPerk

If you’re an organization that allows their workers to e book their journeys themselves and need to use a journey system that makes enterprise journey administration extra scalable and managed, TravelPerk is price wanting into.

TravelPerk is the fastest-growing enterprise journey firm on this planet and serves a worldwide market.

General, TravelPerk comes out on high on a number of fronts. It finds higher charges, solves issues extra effectively, and reduces the entire price of possession for companies. TravelPerk strives to offer a journey administration platform and expertise that makes enterprise journey be just right for you by providing:

  • The largest journey stock within the journey trade: It features a complete supply of lodge content material, air journey, rail choices, and automobile leases in a single place with distinctive choices that embrace SouthWest Airways, Amtrak, massive lodge chains, and much more. The system additionally offers you entry to nice pricing choices.
  • Freedom and Management: workers e book for themselves releasing up your sources. Retains you knowledgeable of your enterprise journey prices with enterprise options like built-in journey insurance policies, approvals, and bill administration.
  • On-demand service: get help in 15 seconds with 7-star human buyer help. One centralized level of contact through the app, web site, and telephone. Devoted, skilled brokers prepared to assist 24/7. 
  • Concierge companies: to request group bookings, Airbnb bookings, transfers, and tickets.
  • Free implementation and no charges: you solely pay while you journey. No fastened charges, no cancellation penalties, and no implementation prices.
  • FlexiPerk: All journeys are refundable with the FlexiPerk function. In case your plans change, you get your a reimbursement, no questions requested. This initiative delivers an upgraded reserving degree of consolation.
  • TravelCare: contains a built-in journey danger administration answer to offer data on security and journey necessities with tips, and real-time updates. Supplies visibility of the place vacationers on enterprise journeys are and what disruptions may have an effect on their journey.
  • VAT answer: a complete answer to determine and course of all claimable VAT refunds to your journeys within the EU so it can save you as much as 20% in your journey spend.
  • GreenPerk: helps you offset all of your carbon emissions for extra sustainable journey.
  • Responsibility of care options: guarantee your touring workers are totally coated and get in-depth journey reporting and journey alerts. On account of our integration with Worldwide SOS, you’ll be able to handle evacuation and auxiliary companies from a single portal.
  • Developer-friendly open-API platform: for seamless integration with the remainder of your corporation instruments and workflows, equivalent to expense consolidations, or HR administration platform. An open market permits you to combine with the opposite apps with one click on for a phased roll-out.
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TravelPerk is a company journey administration associate that you simply’ll need to take into account as their flexibility and flexibility are wanted on this ever-changing world of labor and drive towards digitization. Maybe it is best to see how this feature would finest be just right for you. Click on right here for a free demo.

SAP Concur vs CWT vs TravelPerk: Aspect-by-side comparisons

  SAP Concur CWT TravelPerk
Implementation cycle Lengthy Lengthy Quick
Buyer help Poor Poor Wonderful
Pricing Costly Costly Price range-friendly
Journey stock Poor Average Wonderful
EU-readiness Average Wonderful Wonderful
Consumer expertise Average Average Wonderful
Cell expertise Average Wonderful Wonderful
Governance and management Wonderful Wonderful Wonderful
Reporting & analytics Good Wonderful Wonderful
Responsibility of Care Average Wonderful Wonderful
Traveler expertise Average Poor Wonderful
Rewards program Average Average Wonderful
Integrations Average Average Wonderful
Expense administration Average Poor Wonderful

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